Accessibility Statement

Our commitment

Axa Optic® aims to make the website perceivable, understandable and usable on phones, tablets and computers, with a mouse, touchscreen, keyboard or assistive technology. Accessibility is part of the design and maintenance process, not a separate function.

If you encounter a barrier preventing access to information about services, appointments, examinations or contact, please tell us. We will try to provide the information through an alternative channel.

Accessibility measures

Structure and navigation

We use hierarchical headings, semantic page regions and clearly named links. Interactive elements are designed to be usable without a mouse.

Text and contrast

We aim for readable text, sufficient text-to-background contrast, adjustable sizes and continued functionality when the page is enlarged.

Images and media

Informative images receive alternative descriptions where necessary for understanding. Purely decorative elements are treated so they do not unnecessarily burden screen reader users.

Forms and actions

Form fields have associated labels, and we work to ensure that error messages and interactive states can be understood without relying solely on visual cues.

Target standard

We use WCAG 2.2 recommendations as a technical reference for development and testing, aiming to meet relevant Level AA success criteria. This is a goal guiding ongoing development, not a formal certification of compliance.

Checks include automated tests and manual reviews of navigation, page structure and interactive elements. Automated tests alone cannot identify every accessibility barrier, so user feedback remains important.

Known limitations

The website is continually developed, and some elements may not yet reach the desired accessibility level in all situations.

• Some promotional videos may not yet include captions or complete transcripts; these are not used as the only source of essential medical information.
• Some older images or third-party materials may need better alternative descriptions.
• External documents or services opened from the site have their own accessibility standards, which we cannot fully control.

Report an accessibility problem

If you find an issue, please tell us which page you were using and what you could not access or use. Where possible, include your device, browser and assistive technology.

Email: office@axaoptic.ro. Phone: 0235 435 674.

Issues preventing access to medical information, appointments or contact are prioritised. After reviewing the problem, we will correct it or offer an accessible alternative if an immediate technical fix is not possible.

Alternative access to information

If any website content or feature is inaccessible to you, request the information by phone or email. For appointments and Axa Optic® services, we can provide the necessary information directly and direct you to the appropriate location.

This statement will be updated when new features are added, significant limitations are identified or accessibility assessment methods change.